Privacy Policy
This document (“Privacy Policy”) explains the privacy rules applicable to all information collected or submitted when you access, install, or use the SkyFire VPN Services.
All definitions and capitalized words used in this Privacy Policy are defined here or in our General Terms.
By visiting our websites, by submitting your personal data to us, and by accessing, installing and/or using the Services, you confirm that you have read this Privacy Policy and agree to be bound by this Privacy Policy. If you disagree with the rules of this Privacy Policy, please do not use our Services.
Processing of your data
We process the following basic information:
Information for creating your account
• Email address. If you purchase our services, we ask for your email address as part of your registration. If you do not purchase any service from us, we do not ask for your email address.
Payment related information
• Payment data (if using paid Services). This information is necessary to collect payments for our Services. Our payment processing partners process basic billing information for payment processing and refund requests (such as date of purchase, zip code, card owner’s full name and credit card information). We only process email address.
Communication data
• Email address. We use your email address to: i) send you your account information, important updates and announcements related to your use of our Services; ii) respond to your requests or inquiries.
Information collected on our website
• We do not collect any information from you on our website.
Additional information per product
As our products cater to different user needs, they may collect different data points during their performance. The following links provide further information on:
Sharing your personal data
We do not share your personal information with third parties except as described in this Privacy Policy.
Service providers.
We use third-party service providers to help us with various operations, such as payment processing. As a result, some of these providers may process personal information.
Some of our main long-term service providers:
• Apple;
• PayPal;
• Stripe;
Sometimes our service providers, for example, distributors, resellers, and app store partners, will be independent controllers of your data. Their terms and conditions and privacy policies will apply to such relationships.
Your personal information may be processed in any country in which we engage service providers. When you use our Services, you acknowledge the transfer of your personal information outside of the country where you reside.
Requests for data.
Any request for user data should follow an appropriate legal process to be recognized by the laws of the United States of America.
Choices related to your data
If you’d like to edit your profile information, delete your account or data, or request to provide you with a copy of your personal information, please contact our support team. Please note that you may need to pass through a couple of account verification steps so that we can verify you are the owner of the account.
If you wish to unsubscribe from our communication, you can opt out at any time by clicking the unsubscribe link at the bottom of each message or contacting us at [email protected].
You can control the use of cookies at the individual browser level. To disable cookies, follow your browser’s instructions on how to block or clear cookies.
Some browsers have incorporated a “do-not-track” feature that can send a signal to the websites you visit, indicating you do not wish to be tracked. Currently, our systems do not recognize browser “do-not-track” requests.
If you disagree with the processing of your data by SkyFire VPN, please do not use our Services. You can request us to discontinue processing your personal data, in which case your data will be processed only as much as it is necessary to effect the discontinuation of your use of the Services (e.g., final settlement, or deleting all personal data based on your email address), or finalizing other SkyFire VPN’s legal relationship with you (e.g., record keeping, accounting, processing refunds).
If you wish to use the Services again, you will have to accept and agree to this Privacy Policy anew.
Data security
We take data security very seriously and take all steps reasonably necessary to secure your data (whether technical, physical, or administrative). However, no company can guarantee the absolute security of internet communications. By using the Services, you expressly acknowledge that we cannot guarantee the security of any data provided to or received by us through the Services and that any information received from you through the website or our Services is provided at your own responsibility.
Information for users in the European Economic Area (EEA)
The European Union’s General Data Protection Regulation (“GDPR”) requires that we provide notice in a specific way to our European users about their privacy rights. Please find all the necessary information here.
Information for users in California
If you are a California resident, you can implement your rights as provided in the California Consumer Privacy Act (CCPA) by contacting us at [email protected]. As per definitions in the CCPA, please note that SkyFire VPN does not sell your personal information.
Other Terms
The Privacy Policy is governed by and shall be construed in accordance with the laws provided in our General Terms.
To ensure the security of personal data, SkyFire VPN employs various administrative, technical and physical security measures; however, it is your responsibility to exercise caution and reason when using the Services. You will be personally responsible if such action violates any third party’s privacy or any other rights, or any applicable law. Under no circumstances is SkyFire VPN liable for the consequences of your unlawful activities, your willful and negligent activities that violate applicable laws or third-party rights, and any circumstances that may not have been reasonably controlled or foreseen.
Our website may include links to other websites whose privacy practices may be different from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
This Privacy Policy may be modified and updated at any time, at our sole discretion, for any or no reason, and without liability, as indicated below. The date of the most current wording of the Privacy Policy is indicated at the top of the text. We ask all users to ensure that they are familiar with the most current wording of the Privacy Policy. The amendment of the Privacy Policy may be communicated to you by sending an email and/or by publishing the updated Privacy Policy on this website. Updates of the Privacy Policy come into force as of the moment when they are published.
You may not assign or transfer your rights or obligations under this Privacy Policy to any third party.